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Frequently Asked Question!
Unless SPECIFIED all our pre-made websites do NOT get sold with a Domain Name or Hosting or any other service.
Absolutely! I know how painful it can be to move a WordPress site from one server to another, and that’s why I help my customers move their sites completely FOR FREE. Typically I get this completed for you within 2-3 working days. Once you have access to the Customer Panel Simply create a order for a secure migration request, I will then create a project form to get some details about your previous hosting account, and I’ll get your site transferred and set up as a demo site under your account. You can then review it to see how everything performs, and make sure everything is in place.
Sure, I am happy to support you and maintain your website on any hosting provider. However if I host your website on my platform, this allows me to provide the best possible support, security and care for your site. Rest assured, you can rely on my hosting platform if needed. If you were to host your own website with another provider, you would need to handle and take care of the “hosting” side of things yourself. Additionally, several of the “security” and “hosting” services we provide would no longer be available, and would need to be dealt with by your hosting provider. We will however install and additional Plugin on your site to handle some security feature. This will replace some of the basic security & speed features that would have normally be built in with my hosting & security services.
Definitely! I provide support & services specifically for WooCommerce, or any other WordPress eCommerce site.
Yes, all backups are secure and are run every night, are stored for at least 15 days, and can be restored at any time (upon request). All backups are created and stored in the cloud for maximum security and reliability. This way they’re physically separate from your site.
All our websites are not unique unless specified in the description
All our pre-made websites are already created templates that will help a novice business or individual to get started at low cost, the fee is for the Installation and the website is absolutely Free unless a premium template or and Plugins are bought, those are invoiced separately.
I currently only accept credit/debit card via online payment processor Paypal. All payments are 100% safe, secure and encrypted.
Yes! My plans include malware scanning, and free malware removal is also included if we are hosting your website. If you are hosting the website yourself, an additional fee may apply to fix any malware that may be detected. Feel free to contact me for details.
If you are not currently signed up for my services, and your WordPress website has been hacked, you may still signup for one off Site Repair Fix.Please feel free to contact me for a no obligation quote.
When we are hosting your website, in most cases, our ongoing security scanning will automatically detect potential malware or hacks, and our dedicated security team will fix it for you as soon as it’s spotted!
There are no fixed contracts, and you are never locked in. All plans are either month-to-month or annual, and can be canceled at any time without any cancellation fees. If you cancel, you’ll be able to safely recover your files and database. No refunds are offered at this time. Please read my terms for more informations.
Yes! If your company is a registered non-profit or charity, I will offer a 10% discount on the monthly and a 20% discount on the Yearly plan. Please contact me with your organisation details, registration certification, then we’ll get back to you.
The length to install or migrate a website it depends on many variants, but on normal week days should take no longer than 48 hours.